Our Promise - We Do It Better
It’s a big promise, but we’ve got it covered. It’s about giving you the best possible experience, it’s continuously improving, and it’s being the best version of ourselves we can possibly be. We’ll do it better than we did it yesterday and we’ll do it better than you expected or asked for.
Quality
Ultibend is dedicated to producing and distributing products of only the very highest quality. We pay the highest attention to every detail of the fitting, and no part is left to chance.
Our unique manufacturing knowledge and methodology is what allows us to consistently reach the excellence expected from us.
When you buy an Ultibend Industries fitting, you are not just receiving an expertly crafted piece of stainless steel (although you’ll get that too) – you are investing in a relationship based on over two decades of providing the best stainless steel fitting solutions you’ll find anywhere.
Our unique manufacturing knowledge and methodology is what allows us to consistently reach the excellence expected from us.
When you buy an Ultibend Industries fitting, you are not just receiving an expertly crafted piece of stainless steel (although you’ll get that too) – you are investing in a relationship based on over two decades of providing the best stainless steel fitting solutions you’ll find anywhere.
Support
It’s not just about the tangibles. We understand that. Someone might promise you the best product you’ll ever see, delivered to your doorstep within an hour of the order, but that’s no good if they don’t have the backup to support you.
We always strive to provide that little bit extra. If anything goes wrong (and we do our best to make sure it doesn’t) we’re straight on to it to make it right again. When it’s all going right, we’re actively staying on top to keep it that way. We’re about forging bonds and forming partnerships, and we’re completely committed to keeping relationships strong.
We don’t just let our excellent fittings do the work for us (although they could) because we believe you deserve more than that. Our service promise includes to deliver you fair and reasonable pricing; excellence shouldn’t be an unreachable vision.
We always strive to provide that little bit extra. If anything goes wrong (and we do our best to make sure it doesn’t) we’re straight on to it to make it right again. When it’s all going right, we’re actively staying on top to keep it that way. We’re about forging bonds and forming partnerships, and we’re completely committed to keeping relationships strong.
We don’t just let our excellent fittings do the work for us (although they could) because we believe you deserve more than that. Our service promise includes to deliver you fair and reasonable pricing; excellence shouldn’t be an unreachable vision.
Delivery
We strive to ensure that our delivery times are the quickest in the industry. Consistently achieving order to delivery lead-times of 8-12 weeks on export stock orders, is significantly shorter than the 3 – 6 months the industry is typically used to. Our small batch manufacturing methods and tight process control are crucial to making this possible.
Along with that we hold healthy stocks of finished goods at our NZ manufacturing facility, giving us the ability to dispatch reasonable quantities of goods on the same day of order. Depending on your location, this can mean overnight delivery or within 2-3 days Trans-Tasman, so running out of a vital item doesn’t need to be the same calamity it once might have been.
Along with that we hold healthy stocks of finished goods at our NZ manufacturing facility, giving us the ability to dispatch reasonable quantities of goods on the same day of order. Depending on your location, this can mean overnight delivery or within 2-3 days Trans-Tasman, so running out of a vital item doesn’t need to be the same calamity it once might have been.
Ultibend Guarantee
If an Ultibend fitting does not meet your fair expectations for dimensional accuracy, we will replace it free of charge.
Industry Leading Products
When it comes to stainless steel elbows, we pride ourselves on making a finished product that you can have confidence in. Whether traceability, dimensional accuracy, or reliable supply is important to you, we strive to do it better.